Good: Was a overall good experience working with these people. I would suggest working with Travis Goodwin (great no pressure salesman, very informative about aspects of the cars), Matt Barker is pricing specialist/manager again great guy (made great deal and didnt talk down to you) also Scott from internet pricing was great to talk to about why i should come in. Getting you out the door Alicia was great.Cons: One person in particular and i wont write the name, talked down to wife and was very uninformed about what their prices said online. This person i would never do business with. Would gave them a 5 star if not for this gentleman.
Thanks you Mr. Ryan for taking good care of my girl.
The Assistant Manager for Service- Tommy is outstanding! His customer service skills are exceptional along with his friendliness and eagerness to serve each customer individually. Tommy is a master at explaining the technical complexities of an engine at an understandable level with the utmost patience. He is the reason that I continue to get my car serviced at Lugoff Toyota. I always look forward to talking with Tommy on the phone or in person. I know that he will comprehensively take care of my vehicle.
Lugoff Toyota, and Cody DeBruhl, and every employee who helped make getting my new vehicle a reality, were professional and willing to go the extra mile. They couldn’t have been more welcoming, helpful, considerate, knowledgeable, respectful, and patient. They made finding and buying my 2020 RAV 4, a very pleasant and fulfilling experience. Each of the employees involved, went out of his way, to get the price where I was comfortable, explain all of the fantastic details about the car, make sure it didn’t take very long, at all, and delivered it to us! You simply won’t find a better selection, dealership, or sales people with which to work. I am absolutely thrilled with my purchase, how it drives and handles, and it’s unique and classy appearance!
Cody was a great salesman. He listens well and was very helpful in helping me make a decision in buying my new Tacoma. I never felt pressure, just a sense that he wanted to help me get what I wanted.Tommy Lee and the financial was also very easy.I would recommend anyone looking for a Toyota to ask for Cody to help.
Everyone was friendly and helpful. They addressed all of my questions of costs and made good recommendations about repairs concerning my 2006 Tundra. My sister-in-law recommended this dealership to me. Overall, the team of professionals was great! I will recommend them to others!
I am always well taken care of when I take my vehicle in for service! I appreciate Lugoff Toyota’s honesty in telling me what service needs to be taken care of right away and what can wait. That’s nice when you are on a budget. Great work... friendly people!
I saw a car that I wanted to test drive on there website. After I got off I came by the dealership and ended up getting a car. They provided friendly excellent customer service.
After the death of my wife's last vehicle we came to Lugoff Toyota where we met Skipper Clyburn, who during a test drive, I found to be very friendly. When we met Ralph Harper he reminded me of an uncle and together they got us in the vehicle we wanted at a deal that's was right for us. Later we met Alisha Martin in finance who helped finalize everything. The entire experience was like going for a visit with our next door neighbor and leaving with a new car. Thanks to all three of them for their part in making our day a very good one.